Staff & Roles
Securely invite team members and control exactly what they can see and do.
Managing Your Team
As your business grows, you can invite employees to help manage your store. Every team member gets their own secure login, meaning you never have to share your owner password.
Inviting a New Staff Member
- Open your dashboard and go to Staff & Roles.
- Click the Invite New Staff button.
- Type the person's email address.
- Choose a role for them (see below for the difference between a Manager and a Staff member).
- Click Send Invitation.
They will receive an email containing a secure link to join your store. You can see all unanswered invitations at the top of your staff list, and you can cancel or resend them at any time.
Understanding Roles
When you invite someone, you must choose their role level:
- Manager: Has broad access to run the store, view operations, and manage general settings. Managers cannot remove the store owner or change billing details.
- Staff: Has restricted access. When you select this role, a list of permissions will appear. You must check the exact boxes for what this person is allowed to do (for example, handling point-of-sale orders, managing product inventory, or updating images). They will not be able to see or open any part of the dashboard that you leave unchecked.
Restricting Access by Location
If your business has more than one physical branch, you will also see a Branch Access section when inviting a Staff member. Check the locations they work at. If you leave all boxes unchecked, they will automatically be able to see orders and stock for every location.
Changing Permissions or Removing Access
If you need to update what an employee can do, find their name on the Staff & Roles list and click Permissions.
If an employee leaves your team, click Remove. Their access is revoked instantly, keeping your business data completely secure.